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Does Oracle HCM Cloud deliver usage metrics and dashboard out of the box?

  • 1.  Does Oracle HCM Cloud deliver usage metrics and dashboard out of the box?

    Posted 04-12-2021 20:40

    Does Oracle HCM Cloud deliver usage metrics and dashboard out of the box?  If not Oracle, then a third-partner like Google Analytics?  We are trying to understand our

    • 'top 10' transactions used by month
    • How (PC, phone, etc.) and when users are accessing HCM Cloud
    • Average number of users per day
    • Stickiness
    • Etc.

    Thank you



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    Santo Campione
    IT Director, Business Applications
    McDonald's Corp USA
    Chicago IL
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  • 2.  RE: Does Oracle HCM Cloud deliver usage metrics and dashboard out of the box?

    Posted 04-15-2021 10:20
    Santo,

    Yes, some of it. I was able to get some basic metrics but it has been a while. The las time I used this for a similar purpose(for e.g your #3 was available), it looked like Oracle was still working on improving this area and needed further work. I'm pasting some old notes I had below, but be warned that this is the most non-intuitive UI that I have seen come from Oracle Cloud, as you may be aware you have separate logins for myservices etc. Please poke around in myservices and let me know if this works for you. The other option is to reach out to your inside rep, they can help you get these reports, same place as where they go to get usage counts.

      1. Login to "My Services" in the cloud portal
      2. Click "Documents" at the top panel of the page
      3. Click the "Document Type" drop down and select "Usage Metrics" (the one just below Tax Guide)
      4. On the far right click download and the report will be downloaded as a PDF
      5. Scroll to page 7 & 8  for the Hosted Employee metrics



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    AK
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