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Welcome to the OATUG Customer Experience Community (CXC)!

An affiliate of OATUG and the premiere community supporting users of Oracle’s customer experience products.

As we have gained understanding of the importance of communicating with the customer, technology has been the key to enabling success. But the evolution of customer relationship management has been difficult to anticipate,” said OATUG CXC Chair Robin Walker. “The transformation of the CRM Connect SIG to the CXC gives us the ability to help the user community ecosystem successfully use existing and new Oracle technologies. We are committed to helping users understand the full spectrum of the customer experience, from each individual application up to the CX strategy that Oracle is leading.

Latest News

  • OATUG Forum Online

    OATUG Forum Online

    There’s a lot of uncertainty right now – you may even have projects on hold as a result of current world events. But the need to learn and remain relevant amid today’s global situation doesn’t stop. We invite you to participate in our first-ever OATUG Forum Online, a virtual conference packed with 200 educational sessions, happening weekdays, April 20 - May 1 – with a schedule that delivers high impact education while still leaving plenty of time in your work day for the other things demanding your time.

    This online event will feature education that we’ve lifted and shifted from COLLABORATE 20, and the content will be current to today’s needs. Many sessions will reflect updated business strategies to share how they’re adapting during the COVID-19 pandemic.

  • OAUG is now OATUG

    OAUG announced at COLLABORATE19 that they are now known as OATUG which means Oracle Applications and Technology Users Group.

    Why the change? It was determined that 40% of all sessions, webinars, and meetups are 40% technology content driven therefore the word technology was added to the name.

    In the coming months all GEO's and SIG's websites will reflect the new naming convention. For more information on OATUG’s name change, please see the following message from OATUG President, Doug Manning.

Upcoming Events

When:  Jun 16, 2020 from 12:00 PM to 1:00 PM (ET)
When:  Jun 23, 2020 from 12:00 PM to 1:00 PM (ET)
When:  Jun 24, 2020 from 1:00 PM to 2:00 PM (ET)
When:  Jun 26, 2020 from 1:00 PM to 2:00 PM (ET)