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Welcome to the OATUG Customer Experience Community (CXC)!

An affiliate of OATUG and the premiere community supporting users of Oracle’s customer experience products.

As we have gained understanding of the importance of communicating with the customer, technology has been the key to enabling success. But the evolution of customer relationship management has been difficult to anticipate,” said OATUG CXC Chair Robin Walker. “The transformation of the CRM Connect SIG to the CXC gives us the ability to help the user community ecosystem successfully use existing and new Oracle technologies. We are committed to helping users understand the full spectrum of the customer experience, from each individual application up to the CX strategy that Oracle is leading.

Latest News

  • COLLABORATE 20 – OATUG Forum

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    COLLABORATE 20 promises to be an incredible week of education and connection to move your business forward. One week at COLLABORATE equips you with the expertise and insight needed to do your job more effectively and maximize your organization’s investments in Oracle Applications and Technology. Join us for COLLABORATE 20, April 19-23, 2020 in Las Vegas!

  • OAUG is now OATUG

    OAUG announced at COLLABORATE19 that they are now known as OATUG which means Oracle Applications and Technology Users Group.

    Why the change? It was determined that 40% of all sessions, webinars, and meetups are 40% technology content driven therefore the word technology was added to the name.

    In the coming months all GEO's and SIG's websites will reflect the new naming convention. For more information on OATUG’s name change, please see the following message from OATUG President, Doug Manning.

Upcoming Events

April 2020

May 2020

When:  May 29, 2020 from 1:00 PM to 2:00 PM (ET)

June 2020

When:  Jun 26, 2020 from 1:00 PM to 2:00 PM (ET)

July 2020

August 2020

When:  Aug 28, 2020 from 1:00 PM to 2:00 PM (ET)