Williams Companies Transforms Training Strategy to Increase User Adoption in a COVID World

When:  Sep 21, 2021 from 02:00 PM to 03:00 PM (ET)

The purpose of training in any business is to drive behavioral change that will lead to increased business performance and enable an organization to meet its goals. The current environment created by the COVID-19 Pandemic has created new challenges driving system adoption.  Combine that with Oracle’s User Productivity Kit (UPK) support ending in December 2022, and the need for new tools arises.  

In this session, learn how Williams Companies was able to transform their training strategy and overcome these obstacles by focusing on performance support.  Williams implemented the Epilogue Opus Digital Learning Platform to successfully deliver a virtual learning and performance support program for their 5,000+ employees during their Oracle Cloud Implementation.

Learning Objectives:
  1. Review the project business case and virtual learning strategy adopted by Williams to deliver training and performance support.
  2. Learn why Williams chose the Epilogue Opus digital learning platform to replace Oracle UPK and become the center of their training methodology and scale their training initiatives for the future.
  3. See a demonstration of how Epilogue Opus was leveraged for virtual application training and electronic performance support to drive user adoption.

Educational Tracks:
#EBSSCM, #CloudERP, Oracle UPK, #CloudSCM, Training & Performance Support

Presented by:
@Joel Thilburg, Jolt Advantage Group, Inc., Partner
@Jim Reaves, Jolt Advantage Group, Inc., Training Programs Manager
Chris White, Williams Companies, Manager Enterprise Learning
Eric Davis, Williams Companies, Process Improvement Digital Transformation ​​​​​​​​​​​​


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