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SDOATUG Presents: Even a Technical Upgrade Needs Change Management & Communications! And Yes Training Too! 

07-01-2020 13:46

Recording Date: June 25th, 2020
Presented by:
@Daya Haddock, President TIA
@Nathan Diamond, Business Analyst, Ajinomoto

Abstract:
This engaging session shares the Ajinomoto USA upgrade story how they approached end-user adoption, and created sticky learning that changed behaviors & business processes!  Walk away with new fresh relevant ideas that are showcased in the analytics. This engaging session shares the Ajinomoto USA upgrade story how they approached end-user adoption, and created sticky learning that changed behaviors & business processes!  Walk away with new fresh relevant ideas that are showcased in the analytics.

Every Project has two facets, a technical side and a human side. As Technologists we often focus on ensuring all the technical elements are addressed, tested, and implemented.  Nevertheless, projects that address the human side elements: training, change management, and communication are so much more successful. Hear lessons learned from a recent client case study that was billed as a “Technical ERP Upgrade”.  Using a change management roadmap see how this project integrated diverse communications and fresh learning solutions for a successful ERP upgrade project. Come learn about the key insights into how to prepare end-users for change from this Case Study and walk away with new, innovative ideas for your next ERP upgrade.

Learning Objectives:
1. Let’s talk about ERP upgrades and impacts to end users – hear what changed and how it was managed.
2. See how a change management roadmap provided the framework.
3. We will share best trends and results from a recent case study – what worked and what did not.  Let's learn together about what is best in the digital workplace today.

Educational Tracks:
- #ERPCloud   - #Upgrades   - #CaseStudy   - #BusinessUseCase   - #GeoWebinar​​​​​​​​​

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