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  • 1.  Oracle EBS Workflow e-mails and attachments

    Posted 06-25-2021 03:04 PM
    Because of all the ransomware and malware e-mails being sent, we have a policy now that says the size of the entire e-mail cannot be bigger than 35mg. With that being said, we have attachments to Purchase Orders and Payables invoices that will sometimes exceed the size requirements. In EBS 12.2.8 that we upgraded to, the workflow e-mail notifications will have the attachments on them now.  When am e-mail exceeds the size requirements, the Approve receives no e-mail notification.  Has anyone else ran into this and how to work around it?  We like the feature of the attachments now being part of the e-mail and do not want to turn off that functionality.

    Thanks for the help. ​

    Steven Matchett
    Sr. Functional Developer
    Public Employees Retirement Fund (Indiana)
    Indianapolis IN
    (317) 213-5872

  • 2.  RE: Oracle EBS Workflow e-mails and attachments

    Posted 06-28-2021 02:04 PM
    Steven -
         We have run into this for both Purchase Orders and expense report approval emails.  Regarding Purchase Orders there is a setting for Maximum Attachment Size (Purchasing Resp -> Setup -> Organizations -> Purchasing Options) that we set to match our maximum email size.  It's been a while now, but I believe it would notify us (or the system admins) when there was an attachment that was over that size limit.  Regarding the other workflow notifications (invoices, expense reports) we haven't found a workaround yet since it happens so infrequently, but my thought would be that you could put together a scheduled alert that checks the size of the attachments that are being sent out in notifications to determine if they are over that specific limit.  The workflow notification attribute #ATTACHMENTS should contain the information linking the attachments to that notification.​

    TJ Fehring
    Oracle System Analyst
    David J Joseph Co
    Cincinnati OH
    (513) 570-5054

  • 3.  RE: Oracle EBS Workflow e-mails and attachments

    Posted 06-30-2021 12:58 PM
    Hi Steven,

    If you're open to 3rd party solutions, my company (STR Software) specializes in email delivery from Oracle EBS: 

    We have quite a few options including receipt tracking, embedded digital signatures, native integration with PO Approval workflow, and more. I'd be happy to set up a quick conversation or demo if you're interested.


    Ted Chappell
    Vice President
    STR Software
    Richmond VA
    (804) 897-1600

  • 4.  RE: Oracle EBS Workflow e-mails and attachments

    Posted 08-27-2021 08:42 AM
    Hi Steven,
    Can we discuss more about the upgrade an the workflow e-mail notifications on a call?  What did you upgrade from in EBS?  We are currently 12.2.4 and going to 12.2.10.

    Lisa Pruitt-Matthews
    Business Analyst
    Hampton Roads Sanitation District (HRSD)
    Virginia Beach VA
    (757) 460-7213