Guest Keynote Speaker

Pamela Barnum, M.P.A., J.D.Former Undercover Police Officer & Federal Prosecuting AttorneyTrust Strategist & Nonverbal Communication Expert

Imagine what it would be like to live as a different person with a different name, identity, and background. For months at a time, you’re living with a false identity, and your success depends on building trust and detecting deception with some of the most dangerous people imaginable. That’s precisely what Pamela Barnum did for years working undercover in the Drug Enforcement Section. She learned real-world techniques for building trust and interpreting body language.

When Pamela graduated from law school, she left policing and accepted a position as a federal prosecuting attorney. She spent countless hours in the courtroom, perfecting her proficiency as a trust strategist and body language expert. Following a successful 20-year career in the criminal justice system, Pamela studied corporate negotiations in graduate school. Now, she shares her expertise with others, teaching them how to improve their communication skills to increase trust inside corporations, associations, and law enforcement agencies.

Take decades of experience, including working deep undercover in narcotics, followed by a rewarding legal career, and you get real-world strategies that help participants crack the code on trust and improve professional relationships using proven field-tested techniques. Pamela shares her experience, research, and expertise with humor, candor, and energy, blending actionable strategies with memorable stories.

3D Negotiation Techniques for Success: Display, Decode, Detect

Tuesday, August 2, 1:00 - 2:00 pm

Learn the secret second language that's been reserved for communication experts and law enforcement.

Using techniques developed as an undercover police officer and federal prosecuting attorney, Pamela will teach you and your organization how to use and interpret body language to negotiate better deals, improve important relationships, and build trust quickly and effectively.

This intriguing session encourages audience participation, provides strategic action steps, and is a lot of fun for everyone in attendance!

You will receive practical tools that can be used immediately to:

• Display trustworthiness and demonstrate that you're acting in good faith, to improve and regulate how you are perceived by others.
• Decode nonverbal cues that provide reliable feedback on how the other person is really feeling - regardless of what they are saying.
• Detect deception with a greater degree of accuracy using verbal and nonverbal techniques so you can respond strategically, influencing behavior.