Professional Role & Oracle Products Used
I currently serve as the Assistant Vice President of IT responsible for Cloud Application Support for Service Corporation International (SCI). SCI is North America’s largest single provider of funeral, cremation, and cemetery services with over 2,000 operating locations, $3Billion in Revenue, and more than 23,000 associates. My teams are responsible for supporting the Company’s Cloud RPA, Business Intelligence, Financial, HR, and Payroll systems. I have 25 years of IT leadership experience, starting from managing projects, managing an IT PMO to ultimately owning support for a variety of business and financial applications throughout the years. I served as the IT Lead for SCI’s successful implementation in July 2016 of Oracle ERP Cloud. We were one of the first companies in the world to go live with Oracle Fusion Cloud Financials.
Why are you running for the Board, and what skills, connections, resources and expertise do you have to offer the organization?
Since I started in IT 27 years ago, I’ve always had a passion for customer service. I’ve always felt like my teams should take extra steps to help empower people who utilize our various platforms. After all, others know more about their own roles and their functions than I do. People sometimes like to complain about technology, but to the extent that we can empower and enable those individuals, they become tools for change in our departments and organizations. We in “IT” cannot understand all of the different aspects of all employees’ day-to-day lives. We have to recognize the different strengths, experiences, and capabilities of all associates and work with them to allow technology to provide greater capacity for their roles. OATUG’s mission of people powering progress takes that charge to a different level of impact, providing critical support across a wide range of technology solutions.
Other OATUG and Volunteer Experience:
I am so very honored and privileged to be currently serving as President of OATUG. I started my OATUG journey in 2016 and quickly offered my services to the Customer Support Council, starting as a council member, then Vice Chair, and then Chair of the Committee. I’m also proud to serve on the Board for the Cloud ERP SIG. I regularly speak at technology conferences, including OATUG. I have in the past and continue to serve on Customer Advisory Boards for other platforms. I joined the OATUG Board in 2022 and was selected as President-Elect in late 2023. In 2024, I served as President-Elect Elect which included joining the Executive Committee of the Board of Directors. Again, I’m so very lucky to have represented this organization over the past year as President. I’m very much looking forward to continuing my service as Immediate Past President.