"On average, when you are using these tools, your SRs can be worked and closed about 30% faster."
Watch the video to learn how Analyzer Diagnostics and automation are working to enhance the support and service experience for Oracle customers.
Get even more tips for working with Oracle Support at these sessions during the COLLABORATE 19 OAUG Forum.
| April 8, 2019 |
10:30 a.m. – 11:30 a.m. |
OSS: Roundtable Discussion: Working with Oracle Support (CSC) |
| April 8, 2019 |
3:15 p.m. – 4:15 p.m. |
OSS: Oracle Support – the EBS Period Close *Process* Analyzer |
| April 8, 2019 |
4:30 p.m. – 5:30 p.m. |
OSS: E-Business Suite Best Practices Upgrade and Continuous Innovation Release Model for Oracle E-Business Suite 12.2 |
| April 9, 2019 |
2:00 p.m. – 3:00 p.m. |
OSS: Boost Your Team's ROI: Learn How to Quickly Identify the Oracle Support Resources Appropriate for Your Business |
| April 10, 2019 |
9:15 a.m. – 10:15 a.m. |
OSS: E-Business Suite Archive and Purging Best Practices |
| April 10, 2019 |
10:30 a.m. – 11:30 a.m. |
OSS: E-Business Suite Analyzer Diagnostics – Understanding the Importance of this Tool for Your Company |
| April 10, 2019 |
12:45 p.m. – 1:45 p.m. |
OSS: Lift and Shift Oracle E-Business Suite to Oracle Cloud at Customer |
| April 10, 2019 |
2:00 p.m. – 3:00 p.m. |
OSS: E-Business Suite Automation and Support in the Oracle Cloud |
| April 10, 2019 |
4:30 p.m. – 5:30 p.m. |
OSS: Oracle Financials for India (OFI) GST Analyzer, Reconciliation Framework and Other Proactive Tools |
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