2023 OTM User Conference Europe

Starts:  Mar 22, 2023 05:00 PM (NL)
Ends:  Mar 24, 2023 02:00 PM (NL)
2022 OTM User Conference Europe | 22-24 March 2023

The OTM SIG Board proudly organises an OTM User Conference in the Amsterdam Marriott Hotel on 22-24 March 2023, which is the 11th OTM event in Europe to better serve the region. Key representatives from OTM Strategy and Development will attend this conference, and various partners in OTM’s ecosystem will sponsor. This conference is an addition to the yearly OTM conferences in America and APAC.

The event is designed to bring together users and potential users of the OTM software to share knowledge, ideas and experiences. With an expected attendance of more than 150 people from a dozen countries, this event will be the perfect place to find answers to your questions, meet with Oracle representatives and collaborate on ideas for future upgrades.

Please send us your requests and recommendations to boardadmin@otmsig.com




Agenda is subject to change. All times are CET (GMT+1)

22 MARCH 2023

17:00-18:00 Registration and Networking Reception

23 MARCH 2023

08:00-09:00 Registration and Networking Breakfast

09:00-09:05 Conference Opening by OTM SIG Board

09:25-10:25 OTM-GTM Product Development Update by Jim Mooney (Oracle)

person.pngThis session will cover the latest release information for Transportation and Global Trade, including release dates, support plans, and feature highlights of recent and near-term releases, with a focus on some of the technical innovations in our OTM / GTM Cloud.
Jim Mooney is Vice President of Logistics Development for Oracle, where he is responsible for the development activities around Oracle’s transportation management (OTM) and global trade management (GTM) products. Prior to joining Oracle in 2005, Mr. Mooney was a founder and the Chief Technology Officer at Global Logistics Technologies (G-Log), where he was responsible for product development, support and hosting services. Prior to starting G-Log in 1999, Mr. Mooney worked twelve years at Manugistics where he launched their TMS product.

10:25-11:10 Revolutionizing Inbound Logistics with OTM Cloud by Yatin Raval (Tetra Pak) and Indraneel Chakraborty (Inspirage)

person.pngperson.pngJoin us to find out how a global leader in food packaging and processing solutions stepped beyond the boundaries of conventional logistics management and gained control on their Inbound logistics planning, execution and visibility with OTM Cloud & Inspirage’s Logistics Control Tower solution. This session is for anyone who has ever wished for a smarter way to gain real-time visibility on orders and inventory, KPI based dashboards for live monitoring, and proactive alerts, thus empowering business to take informative decisions.
Yatin Raval is a seasoned supply chain professional with more than 25 years of experience in various domains like engineering, project management, product development and supply chain. In the last few years as a supply chain professional, he has been instrumental in implementing ERP across various geographical regions in Tetra Pak. Yatin, with his strong understanding of Tetra Pak Supply chain organization and business acumen is leading the OTM implementation globally for Inbound. With experience around core areas of Logistics & Supply Chain Management, Process Improvement, LSP Engagement, Data Analytics, Change Management and Strategic Planning, he brings in lots of value to business through lean manufacturing, six sigma and TPM methodology.
Indraneel Chakraborty comes with 23 years of overall experience in Supply Chain/ Logistics, Trade Compliance, OTM & GTM consulting, solution architecting and implementation spanning across multiple industry verticals in multiple geographies. He has been involved in OTM/ GTM consulting and implementation for the last 16 years in multiple roles. Indraneel has worked extensively in the logistics industry with LSPs and Auto Vertical sector in design and implementation roles.

10:25-11:10 How a leading delivery service company improved customer experience and saved cost by adapting Spot bid improvements by Selva Ganesh Gurusamy (Infosys)

person.pngLeading international courier delivery services company with its headquarters in Netherlands wants to save cost and provide a better customer experience. They have adapted the following features from new Spot bid tender screen and collaborated with Oracle to provide more user-friendly experience by raising an Idea and discussing with Oracle Product group.
- Will learn how vendor can submit multiple options for a same quote.
- How to capture multiple data points to save cost
- How planners can choose a multibid quote from a same vendor
- How to capture reason code when selecting a higher cost bid.
Selva Ganesh Gurusamy has 18+ years of extensive experience in IT industry in implementing technical and business solutions to improve Logistics, warehouse and planning enterprise business applications which involves a deep understanding of different ERP products like SAP, OTM-GC3 in both functional and technical aspects.

11:10-11:40 Morning Break

11:40-12:25 Implementing and adopting OTM as freight forwarder by Sidney Leenen (Rooskens Group)

person.pngRooskens Group is an international freight forwarder, based near the city of Roermond in the Netherlands. With a team of almost 30 employees we’re able to fulfill the transport needs of hundreds of customers without owning any trucks. Recently we’ve made the decision to purchase OTM Cloud to enable us to achieve our goals and become a future-proof digital freight forwarder and allow us to integrate with both the customer and the serviceprovider to make communication easier, faster and less prone to human error. As a freight forwarder, we agree upon a sell-price upfront with the customer and in most cases don’t know which serviceprovider will be available to carry out the transport. This opens up a number of complications in working with OTM. To mitigate those issues, we have adapted both the business processes and stretched OTM to its limits to make ends meet.

11:40-12:25 Tariff changes, Rules of Origin, Customs (Brexit) - What impact does customs compliance have on your business? by Mark Hemmings (Oracle)

person.pngWhat does global trade management mean to you? Are you aware of the relevance of customs processes and rules of origin? What business/political/value impacts do these rules have? Using a simple real life manufacturing example to show how Oracle GTM models finished goods items and uses trade related information to establish qualification of the goods against trade agreements, the session will explore how Oracle Global Trade capabilities help companies establish compliance against rules of origin for single layer item and multi-layered bills of materials.
Mark Hemmings is currently a solution consultant at Oracle. Responsible for helping customers across western Europe identify their logistics pains and how Oracle technology can help solve them. Mark was originally with G-Log, joining Oracle in 2005. Mark has 30 years experience in logistics from operations to solution consulting and implementation. Mark holds a bachelor degree in Economics.

12:25-13:40 Networking Lunch

14:00-15:00 Oracle Logistics Cloud Product Strategy Update by Srini Rajagopal (Oracle)

person.pngOracle Logistics Cloud enables your organization to digitize and optimize your supply chain execution business processes, which in turn delivers increased perfect order performance, lower supply chain costs, and improved supply chain flexibility. This session provides an overview of Oracle’s transportation management and global trade management offerings and product road map insights. Come learn about advances to existing capabilities and expansion into new areas such as Logistics Network Modeling, Transportation Capacity Forecasting, and Preferential Trade Agreements. In addition, see how emerging technologies like the Internet of Things (IoT), Machine Learning (ML), and Digital Assistants are being incorporated to help you manage your supply chain efficiently and effectively in an era of constant disruption.
Srini Rajagopal is Senior Director, Logistics Product Strategy at Oracle. He has responsibility for the team that leads the strategy for Oracle Transportation Management and Global Trade Management. Srini was part of the G-Log team and came to Oracle in 2005 as part of the G-Log acquisition.

15:00-15:45 OTM implementation for CNHi Parts & Services Business by TBD (CNHi) & Stefano Di Nolfo (Business Reply)

person.pngperson.pngCNHi is a World-Class agriculture and construction, Equipments and Services Company. Since 2013 CNHi leverage on OTM implementation to support worldwide Manufacturing processes and Business on a region-specific data. Given this experience in 2021, CNHi started from EMEA region a roadmap to implement the OTM solution on a different instance for Parts & Services Businesses. Parts & Services have a distribution transport model where each depot organizes the transport of all parcels across the entire logistic network. During the presentation will be shown how Parts & Services processes have been mapped into OTM and the related main activated features. The project methodology is organized into two main phases: the implementation of a pilot, and once validated, proceeded with the roll-out by waves for each depots clusters. Considering the distributed nature of the depot network, the chosen implementation methodology was a success enabler to reach a zero-impact adoption.
Stefano Di Nolfo is an OTM Manager at Business Reply. Currently, he is the account manager for Automotive Customers, both for Projects and Application Management Services (AMS).

15:00-15:45 OTM Global Logistics company business operation transformation by implementing OTM/WMS with automated billing solution by Nishant Kumar (Birlasoft)

person.pngDigital transformation and resultant business model innovation have fundamentally altered customer’ expectations and behaviors, putting immense pressure on traditional ways of working. The rapid advancement of digital technologies has fundamentally changed the competitive dynamics of the logistics service industry and forced incumbent logistics service providers (LSPs) to digitalize.
The aim of this presentation is to provide insights on how a Global logistics company digitized / transformed the whole business process with the help of OTM/WMS and Birlasoft 3PL automated billing solution. This will also help to understand that how Birlasoft effective solution help the customer to overcome the challenges like: (a) End to end shipment visibility for internal business as well for your customers, partner and vendors (c) Profitability across line of Services covering volume and revenue (Planned vs Actual) (d) Automated Scheduling and execution of shipments (e) Effective collaboration with agencies, partners and vendors, on an omnichannel delivery platform (f) Integrated view across the applications
Birlasoft’s Contract Logistics solution enables logistics Service providers to become More Agile, Smart & Quick. Our cloud-based solution is fully integrated & comprehensive, covering complete Transportation & Warehouse Logistics activities · Fully integrated cloud-based solution to manage transportation along with warehousing services · Rule based, and system driven transportation planning, receiving / put away, picking, Cross docking & other activities · Delivery detail against SO from WMS to OTM · Ship confirmation from WMS to OTM · 3PL Warehouse Billing (handing in/out & storage) · Centralized billing for Transportation and Warehousing · Plan vs Actual deviation – Profit calculation · Detention calculation · Tracking of activity-based billing and Shipments · Invoice processing based on contract/terms
Nishant Kumar has 10+ years with rich working experience in 3PL Manufacturing, freight forwarding, shipping industries. Working as Solution Architect delivered OTM/WMS projects for 3PL, 4PL, Freight forwarder, liner & Shipping industries. His significant contribution to build go-to-market strategies on emerging technologies and create a quantified value proposition which has resulted in revenue growth for the accounts he has delivered. Nishant has successfully delivered many OTM/WMS projects as a technology which includes role of solution blueprint, fit/gap analysis, functional configuration, integrations to other systems. He is currently Leading Oracle Supply Chain Practice for Birlasoft.

15:45-16:15 Afternoon break

16:15-17:00 Customer Forum


17:30-18:30 Canal Boat Reception

24 MARCH 2023

08:00-09:00 Networking Breakfast

09:00-09:45 Transportation Operational Intelligence: Overview and Recommended Usage by Brian Ramos (Oracle)

person.pngIn OTM/GTM 23A a new Analytics Subject Area is introduced – Transportation Operational Intelligence. With direct query execution against operational (OLTP) data, Transportation Operational Intelligence bypasses the ODI-based ETL process used to populate the historical database schema for other Subject Areas. In this session we will review the content of the new Subject Area, walkthrough a demonstration of creating and embedding a Data Visualization workbook using the new Subject Area and an Enhanced Workbench, lastly discussing recommended and not recommended usages of the new functionality.
Brian Ramos is a Product Manager in Oracle’s Logistics Product Development organization. With 15+ years of experience in logistics management and supply chain information systems, Brian serves as the Product Owner for the Analytics, Sourcing and Rate Maintenance product areas within Logistics Development. He holds an undergraduate degree in Economics (Messiah University) and a Master of Engineering in Logistics degree (Massachusetts Institute of Technology).

09:45-10:30 Workbench - Evolution to Improve End User Experience by Cathy Hayes (Oracle)

person.pngThe Workbench is the end users' configurable primary dashboard and has evolved tremendously over the last several releases. This session will provide an overview of the evolution of the Enhanced Workbench and how it can be used to manage the end users' workload. I will focus on highlighting new features and will also review previous capabilities and how they work together to improve productivity
Cathy Hayes is Senior Principal Product Manager with Oracle and has worked with OTM for 22+ years. Her area of focus for the last several years has been working on the user experience improvements, including improving the Workbench and the User Interface Infrastructure. She previously worked with the consulting and training teams within OTM.

09:45-10:30 How to achieve Secure User Roles in OTM Implementations by Lukasz Rafalko (Oracle Consulting)

person.pngData access and security is an important aspect of business systems. At Oracle many security aspects are covered by Cloud Operations while high coding standards are assured by Product Development. All these are part of the Oracle Software Security Assurance program. There are however areas of OTM security which are open for the Implementation Team to configure, e.g. Roles, Access Control Configuration, Internal & External users setup. This presentation will show best practices, lessons learned and some misconceptions within OTM implementations. We will focus on functional aspects of authorizations and how to achieve security levels aligned with the goals of different organizations.
Lukasz Rafalko is Consulting Technical Manager and working for Oracle Consulting for 7 years, with over 14 years of experience in IT solutions for Supply Chain (with special focus on OTM).

10:30-11:00 Morning Break

11:00-11:45 Client Presentation


11:45-12:30 OTM Development Features 22x by Marybeth Roberts (Oracle)

person.pngA development update focusing on how to leverage the latest features to solve business use cases around transportation planning, execution and settlement. Topics covered will span capturing order demand, leveraging ground schedules/pre-book consols to plan orders, and working with external container voyage schedules. These shipments will next follow the execution path for spot tendering and dock door appointments. We will also look at the many financial models to support buy and sell side, allocation, billing multiple parties, managing aggregated costs lines and matching with line level tolerance. We will discuss the 23x Release product extensions in OTM that are in the development pipeline while soliciting input from the SIG attendees, both in the session and throughout the conference.
Marybeth Roberts is a Distinguished Software Architect responsible for product architecture design and solution approaches for Oracle OTM and GTM products. She has a key focus on the end to end logistics solutions in the Supply Chain Management product family. Ms. Roberts has 35 years of experience in transportation management software. Ms. Roberts was a founder of G-Log (Global Logistics Technologies) acquired by Oracle to be their transportation solution. Prior to founding G-Log, Ms. Roberts was at Manugistics, Inc for 12 years and had the role of Director of Architecture. 

12:30-12:40 Conference Closing by OTM SIG Board

12:40-14:00 Networking Lunch




The registration rate is just € 595 (early bird rate €495 expired on 4 February 2023) and this will allow you to attend all sessions on both days as well as the opening reception. A group rate is available. The registration is free for speakers, so don't hesitate to submit your paper. If you need a Visa invitation letter, please contact our Registrar after having registered for the conference.




OTM SIG values and appreciates our conference sponsors. Your contributions help make this conference possible and keeps registration fees lower for attendees. The following sponsorship opportunities are available:


  • Limited to three (3) sponsors.
  • Tabletop Exhibit (1.80m table on 3.00x2.00m area) prominently positioned in Exhibit Hall.
  • Sponsor recognition with 10 minutes of stage time before one of the General sessions.
  • Three (3) full conference registrations to all sessions and meals.
  • Placement of marketing collateral (provided by Sponsor) in event giveaway bag.
  • All PATRON sponsorship benefits


  • Limited to one (1) Platinum sponsor
  • The Amsterdam Canal Cruise is the most elegant way to see the beautiful city of Amsterdam. After the conference sessions on Thursday 23 March, all participants can enjoy a relaxing canal tour, enjoy a drink, and learn about the historic sites of Amsterdam. (Participation is limited to OTM SIG registered participants)
    The sponsor will be exclusively mentioned as cocktail sponsor in the conference documents, in the moderation of the agenda and has the chance to give some welcome words before entering the boats.

GOLD (€ 4,000)

  • Limited to four (4) sponsors.
  • Tabletop Exhibit (1.60m table on 2.00x1.50m area) prominently positioned in Exhibit Hall.
  • Opportunity to present a fun & lively Speed Session (2 minutes of stage time in front of all conference attendees).
  • Two (2) full conference registrations to all sessions and meals.
  • Placement of marketing collateral (provided by Sponsor) in event giveaway bag.
  • All PATRON sponsorship benefits

SILVER (€ 2,500)

  • Limited to six (6) sponsors.
  • Tabletop Exhibit (cocktail table on 1.50x1.50m area) in Exhibit Hall.
  • One (1) full conference registrations to all sessions and meals.
  • Placement of marketing collateral (provided by Sponsor) in event giveaway bag.
  • All PATRON sponsorship benefits.

PATRON (€ 750)

  • Recognition as Sponsor on conference marketing material, signage, and website.
  • Pre and post conference registration list.

Full details including terms and conditions of the sponsorship options are included in the sponsorship prospectus.




The OTM SIG Board invites you to submit your paper for the conference. We would like to see both the business change (by the client) and the technical challenges (by implementation partner). The presentation by one or multiple presenters should take 45 minutes including a 10 minute Q&A session. Examples of presentations can be found here.

Papers will be reviewed by the OTM SIG Board, and approved papers will be awarded with one single complimentary registration, irrespective of the number of presenters. Please download the form through the link below and return it by email to boardadmin@otmsig.com

Call for Papers Deadline is extended to Wednesday 25th January 2023




Marriott AmsterdamThe 2023 OTM User Conference Europe will take place in the Amsterdam Marriott Hotel.

Amsterdam Marriott Hotel
Stadhouderskade 12
Amsterdam, 1054 ES, Netherlands
Phone: +31 20 607 5555

Please note that Conference will include a breakfast service on Thursday and Friday from 08:00 until 09:00

Other accommodations near the venue:

  • NH Amsterdam Museum Quarter, Hobbemakade 50, 1071XL Amsterdam
  • NH Amsterdam Centre, Stadhouderskade 7,1054 Amsterdam
  • Mercure Centre Canal District, Noorderstraat 46, 1017TV Amsterdam
  • Ibis Styles Amsterdam Amstel, Stadhouderskade 131, 1074AW Amsterdam
  • NH Carlton Amsterdam, Vijzelstraat 4, 1017 Amsterdam
  • NH Amsterdam Schiller, Rembrandtplein 26-36, 1017 Amsterdam
  • NH Amsterdam Caransa, Rembrandtplein 19, 1017 Amsterdam
  • NH City Centre Amsterdam, Spuistraat 288-292,1012 Amsterdam


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