Asset Based Service: Moments That Matter

When:  Dec 4, 2023 from 01:00 PM to 02:00 PM (ET)
Master Asset-Based Service for High Tech and Manufacturing, a groundbreaking solution enabling prebuilt workflows for proactive maintenance, field service, and depot repair. With capabilities spanning remote asset monitoring, customer self-service, agent-assisted service, service parts logistics, and field service, and financial orchestration with ERP, the solution has become a fixture in the shift to delivering anything as a service. See the next wave of innovative features added to the solution, learn about our future vision for using AI and machine learning to improve service workflows, and hear about customers who have transformed their service organization.
Learning Objectives:
  1. Comprehend the integration of Customer Experience (CX) and Maintenance Modules within the Oracle framework to enhance the overall customer relationship management process.
  2. Analyze the benefits of leveraging Oracle's combined CX and Maintenance Modules for streamlining service operations, fostering a more comprehensive understanding of how data-driven decision-making can drive organizational efficiency and success.
  3. Evaluate the potential impact of tailored implementation of Oracle's integrated solutions by working with Oracle or their certified partners, considering specific business needs and objectives to maximize the benefits of the comprehensive solution.
Educational Tracks:
Michael Klein, Business Architect, Oracle
@Ann Scullion, Project Strategy Director- Service Logistics, Oracle
Scott Sloan, Product Strategy Director- Customer Experience, Oracle
@Wes Holmes, Managing Director, Global MCIS


Online Instructions:
Login: To register for this free webinar, click “Register Now” and log in to your OATUG profile. New to OATUG? You can create a free OATUG profile easily! Click “Register Now” to create yours and complete webinar registration.

OATUG members, please log in for full access to OATUG resources.

Event Image