The Value of Partnership

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By Amit Chaudhry posted 07-20-2021 08:20 AM

  

This blog was written for OATUG by Nishant Nair, founder and CEO of Recvue. I'm sharing it here on his behalf.
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John Lennon & Paul McCartney 

Larry Page & Sergey Brin (Google it.) 

Joe Montana & Jerry Rice 

Ben Cohen & Jerry Greenfield (Don’t Google it if you’re hungry and it’s hot out.)

 

In business, as in life, partnerships can spark creativity, establish fundamental building blocks and foster growth.

 

At RecVue, we take great pride in such foundational achievements as earning certified membership in the Oracle PartnerNetwork (OPN), building our complete Order-to-Cash automation platform on Oracle Cloud infrastructure and its availability in the Oracle Cloud Marketplace. Our native integration has allowed us to provide true value to any ERP solution in areas including order management, subscriptions, recurring billing, revenue recognition, partner compensation and commissions management. 

This well-established close relationship with Oracle has afforded us several benefits of a complementary native integration, including:

  • The leveraging of Oracle big data for hyper-scale processing
  • Alignment on SLAs, patch/release and security/disaster recovery
  • Support for hybrid environments
  • Use of a single customer and product record
  • Use of a single system for cash application, collections and revenue recognition

 However…

 (And here’s where we arrive at the hard truths section of our missive...)

Our intimate knowledge has positioned us to understand better - and earlier - than most that ERP systems are inherently ill-equipped to handle today’s complex business needs. Heck, even yesterday’s business needs, if we’re being honest, as these systems were never designed for the functionality being asked of them in recent years.

Yes, the Oracle Cloud - and other such cloud-based, digital operations platforms (DOP) - is a more modern solution to the original intent of supply chain management and as a general ledger, but complex business models, needs and expectations remain out-of-reach.

We understand Oracle customers are unable to handle today’s complexity without resorting to customization or remaining mired in more manual processes. And for those organizations stuck under earlier ERP systems, such gaps are stop-before-you-start reasons not to disrupt the legacy.

We’re the partner willing to wear our hearts on our make-believe sleeves and transparent enough to call out the weaknesses of the other half.

Weaknesses including the inability to automate customer use cases seeking to:

  • Calculate complex billing
  • Handle multi-channel payments
  • Address high volume usage billing
  • Cover complex revenue recognition
  • Incorporate multi-product, hardware, software, services scenarios

 (As we alluded to, we’re more of the tough love, hard truths side of the partnership; don’t hate, just relate.)

 Yet, we remain true to this partnership and our decision to reside in the Oracle Cloud. 

 Why?

 It’s because we have the answers. We’ve capitalized on that Oracle infrastructure while eliminating those risk concerns. We address complexity without resorting to customization, cut through the glut of manual processes with our unified platform and extend those previously referenced legacy system limitations to take care of what Oracle cannot.

 You’ve invested a great deal of capital in your Oracle solution, and for good reason - as was noted earlier. Unfortunately, these systems are being tasked with functionality that was never part of the original intent. RecVue fills this need, with modern architecture designed to scale along with your expectations, to extend and, frankly, maximize that original investment.

 Oracle: Great

 RecVue: Great

 Oracle + RecVue: The best of both worlds

 

Contact us today to learn how RecVue’s order-to-cash solutions can help you modernize your business to better address today’s complexities. Granted, not everyone might achieve World Wide Technology’s billing time reduction from 120 to 1-3 days, but you never know until you try.

About the Author:
Nishant Nair is the Founder and CEO at RecVue, an enterprise-grade recurring billing and revenue management platform.

He has spent 20+ years helping companies embrace quote-to-cash, subscription, and consumption-based processes and technologies to drive business growth. He has strong experience in leading business process and systems transformation at high growth, global companies including LinkedIn, Yelp, Pinterest, Dropbox, Lumosity, Equinix, Fujitsu, Walmart.com, Openwave, and Laserscope.

Prior to RecVue, Nishant was a managing partner at Infovity, a technology company that helps enterprises implement, integrate, and develop applications using Oracle Cloud and Salesforce platform. He was responsible for overall operations including the growth strategy, solution roadmap, and customer success efforts. Nishant is also a frequent speaker at leading industry events and a valued contributor to the Forbes Technology Council.