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Inside Oracle Customer Support: Q&A with Buffy Ransom, SVP of ERP and SCM Cloud Service Excellence

Join the OATUG Customer Support Council’s @Jacklyn Karell for the fifth in a series of interviews with Oracle executives. Buffy Ransom , SVP of ERP & SCM Cloud Service Excellence, is a well-known leader within Oracle applications. Last year she transitioned from leading the E-Business...

 04-15-2021 | 15:00 - 15:45 ET


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Inside Oracle Customer Support: Q&A with Marc Lamarche, Oracle VP of HCM Cloud Service Excellence

Recording Date : February 17, 2021, 3:00 pm ET Description: This is an OATUG Customer Support Council Q&A session with Oracle’s Marc Lamarche. Listen to his conversation with Dianne DeNezza to hear about what’s new and what’s next from his vantage point as head of support for this Oracle...

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Inside Oracle Customer Support - Q&A with Matt Smoldt, Oracle VP of Support

Recording Date: October 29, 2020 at 1:00 pm Duration : 45 minutes It’s been a big and busy year for the Oracle EBS support team, as they’ve rolled out a number of new initiatives and tools. @Matthew Smoldt , Oracle VP of Support, will share what’s new and what’s coming for support for E...

Inside Oracle Customer Support - Q&A with Matt Smoldt, Oracle VP of Support.mp4


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Inside Oracle Customer Support - Q&A with Neal Alsup, Oracle VP of SaaS Applications Excellence Practices

Presented by: @Brian Pellegrin , OATUG Customer Support Council Co-Chair @Neal Alsup , Oracle VP of SaaS Applications Excellence Practices Join OATUG Customer Support Council Co-Chair for the second in this series of interviews with Oracle executives. As a leader in Oracle’s global customer...

Inside Oracle Customer Support - Q&A with Neal Alsup, Oracle VP of SaaS Applications Excellence Practices.mp4


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Inside Oracle Customer Support: A Series from the OATUG Customer Support Council

Recording Date : Thursday, August 6, 2020 Duration : 45 minutes Presenters : Maz Songerwala, Oracle SVP of Applications Services Excellence @Vivek Puri , OATUG Customer Support Council Chair Inside Oracle Customer Support - Q&A with Maz Songerwala Join Vivek Puri, for this first...

Inside Oracle Customer Support_ A Series from the OATUG Customer Support Council.mp4