Customer Support Council

OATUG members have a unified voice for communicating collective priorities for the development, direction and enhancement of Oracle Applications and Technology products. Together, we can express wishes and concerns to Oracle with the support and strength of the OATUG member community.

The Customer Support Council is one of the OATUG's most established and active channels for communicating and advocating to Oracle.

The OATUG Customer Support Council is a unique collaboration between OATUG User Members and experienced professionals from Oracle Support. This dedicated group meets every month to discuss real-world challenges, share concerns, and work together on practical solutions that matter most to our members.

Through these interactive sessions, members gain direct access to Oracle Support team insights, helping them navigate support tools, maximize training opportunities, and leverage valuable resources. Whether you’re troubleshooting a new issue or seeking ways to fully utilize your Oracle solutions, the Customer Support Council empowers you to get the most from your membership—supporting your success every step of the way.

Submit an Oracle Support-related request, question or concern to the council via email: Customer Support Council .